Shipping Policy
1. Delivery Areas
Robins.click provides home delivery services across all 64 districts in Bangladesh through our trusted courier partners.
2. Delivery Timeline & Charges
| Location | Estimated Time | Charge |
|---|---|---|
| Inside Dhaka | 24 - 48 Hours | Check at Checkout |
| Outside Dhaka | 3 - 5 Working Days | Check at Checkout |
3. Cash on Delivery (COD) Rules
For Cash on Delivery orders, customers are required to pay the full invoice amount to the delivery agent. Please note: Delivery charges are mandatory even if the product is returned at the doorstep.
4. Delayed Delivery
While we strive to meet our timelines, delivery may be delayed due to unforeseen circumstances such as extreme weather, political unrest, or courier logistics issues. We will keep you updated via phone or SMS in such cases.
5. Order Tracking
Once your order is shipped, you will receive a confirmation call or SMS with your tracking details. You can also contact us at 01676407409 to check your order status.